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Customs documents

How to complete a customs declaration CN22 and CN23 for a UK-Poland parcel

Since Brexit, every shipment between Great Britain and Poland goes through customs clearance. When you send a parcel using our booking form, we prepare the declaration for you and email it with your label.

Karton Nova Parcel, taśma i mapa z trasą ze Szkocji do Polski
Form

CN22 or CN23 - which form should you choose?

CN22, CN23 and inventory

CN22, CN23 and inventory
FormWhen to useDetails required
CN22Value up to approximately £270 (300 SDR)Brief description of contents, weight, value and reason for sending
CN23Value above approximately £270Full item list: description, quantity, weight, value and HS code
InventoryRemovals and personal belongingsList of belongings being transported with estimated values
Step by step

How to complete a customs declaration step by step

Five steps, around 10 minutes. You provide the same details in the booking form.

  1. Step 1: Choose the form

    Use CN22 for values up to £270; above that, complete CN23.

  2. Step 2: Enter sender and recipient details

    UK sender: full name, complete address with postcode, phone and email. Recipient in Poland: full name, street, building number, postcode, town and phone number.

  3. Step 3: Describe the contents

    List each item separately: description, quantity, condition (new/used), material, weight in kg and value in GBP, plus totals.

  4. Step 4: State the reason for sending

    Gift, personal belongings, commercial sample, documents or sale.

  5. Step 5: Sign and attach to the parcel

    Customs will not accept an unsigned declaration. Attach it to the parcel alongside the A4 label received by email.

VAT and customs duty

Thresholds, VAT and customs duty on UK-Poland parcels

  • Up to EUR 45

    A gift between private individuals is exempt from VAT and customs duty. Select “gift” on the declaration and give the actual value.

  • 45-150 EUR

    23% VAT applies to the value of the goods including transport costs. No customs duty.

  • Above EUR 150

    23% VAT plus customs duty depending on the type of goods and tariff code.

These amounts are for guidance. Customs determines the final charges based on the declared value and type of goods. Personal belongings may qualify for transfer-of-residence relief if the conditions are met.
Prohibited items

What you cannot send from the UK to Poland

  • Flammable, corrosive and explosive materials (including aerosols and fuels)
  • Weapons, ammunition, replica weapons and collectors’ knives
  • Illegal drugs and psychoactive substances
  • Live animals and plants with soil
  • Cash, payment cards and securities
  • High-value jewellery and precious metals
  • Identity documents and passports
  • Prescription medicines without documentation
  • Meat, dairy and perishable goods
  • Alcohol and cigarettes exceeding personal allowances

Get a parcel quote and book now

We prepare the declaration using your booking details. The price updates automatically - enter your details and pay securely online.

FromScotland

ToPoland

Parcel weight

Price
£40

no surchargesL + W + H up to 150 cm

Book a courier

You pay by card online. We call you within 24 h to arrange collection.

Collections in Glasgow, Edinburgh, Aberdeen, Dundee, Perth, Stirling
FAQ

Frequently asked questions about customs clearance

  • CN22 is a simplified declaration for shipments worth up to around 300 SDR (approximately £270). CN23 is the full declaration for higher-value shipments and requires a detailed contents list with each item’s weight and value.

  • Be specific. Instead of “gift” or “items”, write “2 cotton sweatshirts, 1 pair of trainers, 3 books”. Vague descriptions are the most common reason for parcels being held at the border.

  • We prepare the declaration using your booking details. You are responsible for ensuring the description and declared value accurately reflect the contents.

  • Customs may request proof of purchase or a valuation. Keep receipts and declare the actual value - undervaluing goods can lead to extra charges and several days’ delay.

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